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Terms and Conditions

Terms & Conditions / Home

  • Last Updated: 10/06/2025

Welcome to AnnexTradeBD (https://annextradebd.com/). These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or purchasing from our website, you agree to comply with these Terms. If you do not agree, please refrain from using our services.

1. Definitions

  • “We,” “Us,” “Our” refers to AnnexTradeBD.

  • “You,” “User,” “Customer” refers to any visitor or buyer on our website.

  • “Website” means https://annextradebd.com/.

  • “Products” refers to items available for purchase on our website.

2. Account Registration & Security

  • You may need to create an account to place orders.

  • You are responsible for maintaining the confidentiality of your login details.

  • Notify us immediately of any unauthorized account activity.

3. Ordering & Payment

  • All orders are subject to product availability.

  • Prices are listed in BDT (Bangladeshi Taka) and may change without notice.

  • We accept payments via bKash, Nagad, Bank Transfer, Credit/Debit Cards, and other approved methods.

  • Payment must be completed before order processing.

4. Shipping & Delivery

  • Delivery times depend on location and shipping method.

  • We are not responsible for delays caused by third-party couriers.

  • You must provide accurate shipping details; incorrect addresses may lead to additional charges or order cancellation.

5. Returns, Refunds & Cancellations

  • Cancellation: Orders can be canceled before shipment. Contact us immediately.

  • Returns: Defective or incorrect items may be returned within [X] days of delivery.

  • Refunds: Processed within [X] business days after return approval.

  • Products must be unused, in original packaging, and with proof of purchase.

6. Intellectual Property

  • All content (logos, text, images) on our website is owned by AnnexTradeBD and protected by copyright laws.

  • Unauthorized use, reproduction, or distribution is prohibited.

7. User Conduct

You agree not to:

  • Use the website for illegal or fraudulent activities.

  • Upload harmful software (viruses, malware).

  • Misrepresent your identity or interfere with website operations.

8. Limitation of Liability

  • We are not liable for indirect damages (lost profits, data loss) arising from website use.

  • We do not guarantee uninterrupted or error-free service.

9. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of Bangladesh.

  • Any disputes will be resolved through negotiation or in Bangladeshi courts.

10. Changes to Terms

We may update these Terms at any time. Continued use of the website constitutes acceptance of changes.

11. Contact Us

For questions regarding these Terms, contact:
📧 Email: info@annextradebd.com / annex.8631@gmail.com
📞 Phone: 01919-148849
📄 Contact Form: https://annextradebd.com/contact/

AnnexTradeBD
📍 Shop: 601,602, Level-6, ECS Computer City , Multiplan Centre, 69/71 New Elephant Rd, Dhaka 1205, Dhaka, Bangladesh

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